Can wait to go back. Very friendly lady at the reception and the service was top (no bad comments to give at all). The pool is small but nicely sized for the amount of people staying at the hotel. What are some of the property amenities at Hotel Neptuno? The Hotel could do with a face lift and a little modernisation, pool area as we remembered was first class and the Hotel is situated in an excellent position to visit any part of the lake. is no manager available to adress guest concerns - poor management! GHT Hotel Neptuno is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. Could not find anything to complain about for a 3 star hotel. So if you have trouble sleeping or a light sleeper don't pay the extra for a sea view room, o black out curtains or window sound proofing. Also, Tossa de Mar is a beautiful little town, with ancient narrow typical Spanish streets, a pleasant beach and the fabulous castle/walls/lighthouse on the hill over looking the sea. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Breakfast was O.K. It is great to know that you had a good time in our hotelAs you said, Hotel Neptuno has a great location in Tossa de Mar.We hope to have the pleasure to welcoming you back soon, Best regards. Paid extra for a balcony - this was tiny and faced the wall of the building next door - no view and no space at all to sit out - so be careful what you are selecting and paying for.. Sun beds are reserved from breakfast time and many left unoccupied all day - if you return from a day out its unlikely you will find somewhere to sit by the pool. Delicious breakfast and yes juice in bottles and coffee slightly lacking but you wont get the Ritz at 70 per room. The staff are all friendly and helpful. The beds were comfortable and there were 2 pillows each. The lobby, elevator, hallways and rooms are all very modern and inviting. Food was poor - you have to choose your vending menu at breakfast time which isnt great last meal we had was a chicken leg which was only a bone,overcooked. They can't seem to do enough. The hotel is close to night clubs and on fridays and saturdays the noise is pretty disturbing. The lounging area was comfortable and the decor was fresh there too. With the hope of being contacted by you in private (I would love to hear more about your review) I cordially greet you. Karen, John, Joe & RosaPS not so happy with Jet2 and their rather poor organisation of transfers to and from the hotel.More. more. Which room amenities are available at Hotel Neptuno? Dear Leanneastridge, Thank you for taking the time to review our hotel. Another evening there was a singer on the terrace. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Curtain only covers half the room tho. The staff speaks multiple languages, including English and Spanish. We hope you will give us the opportunity to welcome you back again at our Hotel. Everything we wanted and needed from a hotel ,exceptional service and staff,clean very happy, I would definitely recommend this hotel, it's bang on the beach, rooms are quiet even with a lot going on around, taxi rank right outside, perfect location,clean, staff were fantastic, really helped us out with planning our day to the race track, couldn't fault it, all the bath room extras you could ask for, it all really made our stay perfect thank you hotel neptuno, we will be back, pic is beach just in front of hotel, Although we didnt have the pleasure of staying in this hotel as we were just visiting for the day, I can truthfully say I intend to. Guests can enjoy an on-site restaurant and a lounge during their stay. The entertainments were, thankfully. The pool area is lovely and clean with plenty of loungers! The hotel offers parking in the underground car park for 20 per day. We try hard to make the stay of our clients as comfortable as possible. Criticism is always a resource for us to improve and yours will be dealt with by me personally. Dear Customer, Thank you for taking time to tell us your opinion, is very usefull for us. Our reception is open 24 hours a day, and our staff is always available to take up any suggestions to find an immediate solution. Bardolino has lots to see and do. We stayed at this hotel for two nights and really enjoyed it. Great place to stay directly opposite the beach ,close to bars restaurants. Pool and gardens were nice, always could get sunbeds as think a lot of people go to the beach. We loved the place. Thanks and do not hesitate to contact us in the future if you visit again Tossa de Mar. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Sun beds were available at all times. It was our second visit to Bardolino. Room are clean and comfortable, decent size, well equipped (tv, safebox, dryer, wifi..) with a modern bath. firstly, the 3 star rated hotel, was of a good standard, in a great location, generally good staff, clean and tidy, we picked this hotel based on the information on the hotel web site, ie free car parking, nice accommodation, free safety boxes in each room, A/C, the normal things, we arrived with our hire car at the hotel, to find no parking, they only had 3 slots at the front of the building, so had to find a slot in town and walk, the room allocated to us by the hotel 113, was only suitable for one person, again as per there web site, the room was 2.5mtrs x2.5mtrs square, no room for two people to move, bed pushed up against 2 walls, with access from one side only, the furniture took up 85% of the floor space, only 1 window in the room, complete with a street lighting column, outside, so the room was lit all night, safety box was missing its door, so unusable, this room was totally unsuitable for two people to spend one night in, we had it for 7 nights, tried to change the room, but the hotel was full, the hotel allocated the room to us, knowing there was 2 of us staying for 7 nights, if we had known that there was no parking and the room would only be 2.5x2.5mtrs square we would not have booked it, the hotel should be honest and inform the guests of the limited parking and the suitably of the rooms, the other problems with the room should be sorted out before the next guest arrive. Dear Norah, Thank you for the feedback regarding your stay. Which popular attractions are close to Hotel Neptuno? Book Hotel Neptuno, San Pedro del Pinatar on Tripadvisor: See 213 traveller reviews, 115 candid photos, and great deals for Hotel Neptuno, ranked #6 of 6 hotels in San Pedro del Pinatar and rated 3.5 of 5 at Tripadvisor. and table tennis too, which the kids enjoys throughout the stay. The onsite restaurant Provides excellent food and service. All the hotel staff are very friendly and the service is excellent in all departments. If the system detects something that potentially contradicts our. Perfectly cooked and very tasty. Absolutely would stay here again. lunch here as we went out somewhere different every day. Perfect. There is a wide range of choice for breakfast which should be enough to suit all tastes. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Book Hotel Neptuno, San Pedro del Pinatar on Tripadvisor: See 213 traveller reviews, 115 candid photos, and great deals for Hotel Neptuno, ranked #6 of 6 hotels in San Pedro del Pinatar and rated 3.5 of 5 at Tripadvisor. We booked a non-smoking room and the room we got had a very strong smoking smell. The food is ok, with some variety each evening. The rooms at Hotel Neptuno are bright, clean, and stocked with helpful amenities, like a white spa robe and slippers. Both are on the level. if indeed there. We had a lovely stay here , on the beach and next to the marina , made it the perfect location to stay . The place was really clean. Could not find fault with this hotel. We stayed here for 5 nights, should have been 6 but our travel arrangements let us down, not at the fault of the hotel. more. There was a salad bar, followed by either a meat, vegetarian or a fish first course. All in all we had a fabulous holiday and would 100% return! The staff on reception were excellent and arranged a taxi to Verona on our last day. Perfect table to enjoy the breeze and people watch. Dear Karen, Thank you for your comment. What food & drink options are available at Nettuno Hotel? Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. Having said that, the hotel was perfectly placed just slightly out of the main town, so it was very private, quiet and not over looked. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. The entertainments were, thankfully. Its rooms, however, are extremely basic and the sea-view one (with balcony and en-suite) is horrible! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Absolutely wonderful room. What are some restaurants close to Hotel Neptuno? Good value for money. We didn't eat in the restaurant because there were so many buzzy places on the promenade and we fancied a walk, but breakfast was good. Even so, I recommend it! Hotel Neptuno, Valencia: See 574 traveller reviews, 603 user photos and best deals for Hotel Neptuno, ranked #54 of 124 Valencia hotels, rated 4 of 5 at Tripadvisor. You can walk along the lakeside promenade or along the street from the front of the hotel, which is the shorter route. Clean, great location plus balcony for views across the Mar Menor. We are glad to know that you had a great time at Hotel Neptuno and you enjoyed the facilities. The hotel features 24 hour front desk, a concierge, and a sun terrace. I am learning Spanish and do try to speak a little, but the reception staff are very fluent in English and happy to help with arranging trips etc. Great hotel experience. Located on the beachfront of Valencia, next to the port, facing what is the Americans cup regatta course, the NEPTUNO is minutes away from the historic city centre, the city of Sciences museum, the Oceanographic Park and the citys major cultural and business centres. Great hotel, small but great features and friendly/helpful staff, We stayed for a week, half board. Horrible cup of coffee, supposed to have been a cortada. But do know Valencia is a big party town, particularly the beach. being able to have a bit of freedom, such as going into the town on their own as it was so close to the hotel. Ample floorspace, very pretty little bathroom w/ rainforest shower. It was easy to navigate and the bus stop was a short walk back to the hotel. What are some restaurants close to Nettuno Hotel? We will consider your recommendation regarding the mirror for future improvements.We hope to have the pleasure to welcoming you back very very soon! Hotel is fine and they cannot do anything about it but when I told them it might be nicer of they would let people know when they book at the reception, they handled is very badly. My husband and I enjoyed our visit to Hotel Neptuno. We were half board so had breakfast and evening meal. What food & drink options are available at Hotel Neptuno? for the price. Good breakfast selection as well. Spacious terrace which accommodated a hub tub, loungers, outside shower, lounge area with sofa and comfy seats and a small dining area. Conveniently located restaurants include D'Annunzio Bistr, Pepe Nero L'Arte Della Carne, and Osteria al Capitel. We were told they are sold out but will send someone to clean the room and try to cover the smell. low key music and dancing shows in the evening and not every evening, there if you wanted to stop and listen or not, as you choose. Nearby attractions include Chiesa di San Severo (0.2 miles), Bardoleat (0.2 miles), and El Botegher Noo (0.3 miles). Breakfast was enough selection to satisfy, Staff very friendly and helpful. We stayed for 9 days and couldn't really fault this hotel. Due to availability we were upgraded to the junior suite which overlooked the beach. Any respectable hotel would try their best to rectify the situation, zero effort from this one. with 3 females thats a problem !! Very Portuguese but that was fine by us. Great location, right on the seafront. There is a pool table. We returned to the reception and requested a non-smoking room. But the staff did try to fix it. Does Hotel Neptuno offer any business services? Although reserving sunbeds wasn't supposed to happen, it did with people returning late in the afternoon! Ideal location and excellent service. Spent the whole day at the outdoor pool and Jacuzzi. The pool/garden area, with the lovely well tended trees and plants was beautiful and a truly idylic We have just returned from a lovely week at Hotel Neptuno, Tossa de Mar. Perfect. Whoever cleaned the room shook the duvet and it looked as if they stood at the bathroom door and threw the towels at the radiator. Recomendado para familias y parejas y aficionados al golf. We booked the holiday a week before leaving and got the last room available, which is probably why we got the smallest room in the hotel. Don't hesitate to check our web site to obtain the best deals. Service was very terse. Dear Tracy, Thanks for sharing your opinion on TripAdvisor. There was parking at the hotel if previously booked. We always like that our guests are comfortable in our hotel. The meals are all buffet style and although there is no specific vegetarian option we still had enough choiceand there was always lots of fresh fruit, but at breakfast the fruit juice was from a machine and not very nice, not sure why they cannot do fresh orange juice ?, hot drinks are only available at breakfast you have to buy hot drinks from the bar at other times .The cocktails from the bar are very good and you can buy a card from reception that gives you discount on drinks.The pool is small but adequate size for a dip to cool off the gardens offer shady areas and there is a sun terrace.The rooms are average size we had 3 single beds, the balconies are quite small but the bathrooms are a good size with soap and shampoo dispensers and a good shower, the towels were changed daily and the room cleaned.Only a small problem there is no full length mirror in the bedroom . The location of this hotel cannot be beat! Which languages are spoken by the staff at Nettuno Hotel? Rooms at Hotel Neptuno provide a flat screen TV, a refrigerator, and a minibar, and getting online is easy, with free wifi available. Thank you very much for taking your time and sharing your comment with us. This was our first trip to Valencia and I booked this hotel on Tripadvisors recommendations. Hotel Neptuno is a nice 3 star hotel with a friendly staff. The bathroom didn't feel like an after thought with enough room in the shower to move without touching the sides. more. Having read previous reviews, I did have a slight concern being given a beach front room. The team at Hotel Neptuno. There are more places to choose from in the, Frequently Asked Questions about Hotel Neptuno. Own or manage this property? (We changed room after two nights)The hotel is located just 5 min walk from the bus station. Psrking on the grounds. Very slowly the restaurant filled up, but at no time did we feel neglected as ever so often we were approached and asked if we needed anything. Which languages are spoken by the staff at Hotel Neptuno? Beach outside the front door. Hotel Neptuno, San Pedro del Pinatar: See 213 traveller reviews, 115 user photos and best deals for Hotel Neptuno, ranked #6 of 6 San Pedro del Pinatar hotels, rated 3.5 of 5 at Tripadvisor. There were friendly cleaners who kept the rooms spotless every day. Stayed for 6 days from 8th July 2022, the only good thing about this truly over priced hotel is the location, the room was dirty with clearly no eye for even minor details, good luck if you are prepared to take the chance! Also we are happy that you enjoyed our location, the beach and the restaurants. About 4.0 Very good 574 reviews #54 of 124 hotels in Valencia Location Cleanliness Service Value The privileged location of Hotel Neptuno makes it a beach hotel and in-town hotel rolled into one. Reception was helpful Beds were fine. Hotel Neptuno 574 reviews #55 of 124 hotels in Valencia Review Save Share Paseo Neptuno 2, 46011, Valencia Spain Check In / / Check Out / / Guests Contact accommodation for availability. Roberto Cinquegrani Resident Manager, Beautiful location, friendly staff & an amazing holiday overall, Myself & my Mom have just returned from a week at the Hotel Nettuno in Bardolino and we have had the most amazing holiday. Reception was helpful Beds were fine. There are more places to choose from in the, Lock in the lowest price from these sites. This is the version of our website addressed to speakers of English in the United States. Dear client, Thank you very much for your comment about our hotel .We are satisfied that your stay was good here ,and also thanks about the details that can be very useful to the others visitors. We didnt have an issue choosing our dinner at breakfast as some people did & dinner was usually good. Overall the room and hotel grounds are very nice. Yes, paid public parking nearby is available to guests. Hotel Neptuno Team. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Which room amenities are available at Hotel Neptuno? The room was compact and needed a little decoration but for the price you could not complain.A very pleasant hoilday !! Great quality for small price. We are glad to know your opinion. We are glad you are satisfied with the hotel and also with the location. Restaurantes and grocery stores near by. See you soon, Best regards, This is the version of our website addressed to speakers of English in Singapore. Also, Tossa de Mar is a beautiful little town, with ancient narrow typical Spanish streets, a pleasant beach and the fabulous castle/walls/lighthouse on the hill over looking the sea. Neptuno is in a perfect position right opposite the beach. Abierto todo el ao. The wine options were both. Although the Hotel is not at a standard to when we last visited and house keeping could be improved we understand that they are struggling to recruit staff and are having to rely on agency staff and they do not have the same ethos as staff working directly for the Hotel, this is a problem for all Hotels in the area, saying this it will not out us off returning next year as the Hotel is generally very good and most staff are polite and helpful to make your stay a good one. The entertainments were, thankfully. Dear guest, Thanks for your comments on Trip Advisor. The hotel bar was reasonable. We are pleased to know that you had a nice stay at Hotel Neptuno. Rooms were nice and clean, the location was good for the beach and near public transport. Hotel with a good atmosphere, with renovated and well decorated rooms. It's a pleasure to know that you enjoyed during your stay with us. That will get you there. The hotel is away from the centre of Bardolino, but easily accessible. Conveniently located restaurants include Venezuela, El Rubio 360, and Domingos El Portugus. Every visit improvements are obvious. Hotel room as lovely. All the choices we had were tasty and enough. Regarding the sun loungers, I can confirm that they cannot be reserved and I will try to understand with my staff why you feel this way. It will be a pleasure to see you in the future. more. I would stay there again and I would recommend it to family and friends. The puddings always went down well :) The room itself had everything we needed and the pool towels are a nice touch so we didn't have to bring any. The bar and restaurant staff were also friendly and helpful and also very attentive to the needs of those travelling with young children or even babies. We always try to do our best and it is nice to see that the effort is worth it. Nearby attractions include Pub Magallanes (0.09 miles), Bastilla (0.1 miles), and Patrulla Aguilla (0.08 miles). Excellent value for money. Apart from that..I really cannot fault this charming hotel. What food & drink options are available at Hotel Neptuno? Regards. Good location,cross the crossing straight on to the beach. Our drinks order was taken and served very quickly. Breakfast the next morning was great too except that we thought it was included lol. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Right on the beach and it's possible to walk to the city and the Science Park if you like walking. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Really bad overall experience, front desk staff lacking basic skills, Very poor customer service and straight lying from the front desk staff. Guests arriving by vehicle have access to a parking garage. Hotels near Paseando Por Poblados de La Mar, Hotels near Polytechnic University of Valencia, Hotels near Universidad CEU Cardenal Herrera. What food & drink options are available at Hotel Neptuno? Our colleagues will appreciate your kind remarks and we all hope to have the opportunity to serve you again very soon not only in the restaurant, but also in our hotel Neptuno. We highly appreciate that we met your expectation in the field of food, location, decoration and staff, especially Carlos. We also enjoyed the range of nationalities at the hotel including a few Brits, also Spanish, Dutch, French, German & Russians, nearly all families or couples. room in morning was noisy, with the music from the beach starting just at 9am. Stayed at this hotel in September 2015. Ideal location and hotel to explore the area .Stunning views ,very clean.We paid for breakfast which is great on the terrace to start the day .Deffunatly book another visit. Silly, since so many other choices are available nearby. Lock in the lowest price from these sites. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are sorry we couldn't solve your problem with the TV. Twice a week (Wednesdays and Saturdays) my staff and I offer a welcome drink so that we can make direct contact with our guests and offer our complete availability to confide in them any suggestions or wishes. We aim to make our guests' stay unforgettable and to do this, we take every comment as a suggestion to improve our service. I had read some reviews before saying the rooms needed to be updated, I couldnt see how that was possible!! Which room amenities are available at Hotel Neptuno? Hotel Neptuno Team. The food was good with a good selection of items for breakfast, we didnt have. Payments made by partners impact the order of prices displayed. The food was excellent with a variety of choices everyday and an array of fresh fruit. My children are teenagers (13 & 16) and they enjoyed (along with free and very good WiFi in their room!) Staff excellent and helpful with information. Can be noisy with the outdoor nightclub next door, Dear Guest, Thank you very much for sharing your experience at Hotel Neptuno! Be sure to visit Sol e Vida restaurant. Which languages are spoken by the staff at Hotel Neptuno? In fact all the staff were extremely friendly making it a wonderful place to dine . Our 2023 visit already booked! The staff speaks multiple languages, including English, Spanish, French, and Portuguese. Keep up the good work! The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, and Czech. What food & drink options are available at Hotel Neptuno? There was a challenge after the big storm and we where stranded but the staff where helpful till we left. It had a little living room area with a sofa bed and a curtain that separates the actual bed area from the living room. If you didn't drink the bottle, it was corked up for the following night. We had evening entertainment on 2 nights too which was nice and the drinks served were always very nice. The restaurant has a cantina atmosphere. Breakfast very good with hot and cold buffet.plenty choice. At Hotel Neptuno, your comfort and satisfaction come first, and they look forward to welcoming you to Consolacao. During the day the outside seating gets the sun all afternoon, wonderful place to relax. Large bathroom that provided upmarket toiletries. low key music and dancing shows in the evening and not every evening, there if you wanted to stop and listen or not, as you choose. Great location , lovely hotel , very quirky . Great rooftop top area, with lounge chairs and a shallow pool for cooling off, and with the most amazing view. We really appreciated the helpfulness and friendliness of the staff, especially the lovely ladies on the recpetion desk. Yes, guests often enjoy the ocean view available here. Last Minute Hotels in San Pedro del Pinatar, Pet Friendly Hotels in San Pedro del Pinatar, Hotels near Centro de Actividades Nauticas, Hotels near (RMU) Region de Murcia International Airport. Top room amenities include a minibar, air conditioning, and a flat screen TV. Top room amenities include a minibar, air conditioning, and a flat screen TV. The staff were absolutely fabulous, everyone was very friendly and had a smile on their face & happy to engage in conversation. The breakfast is fine, but be sure to either book it with your room (the booking site we used didn't offer room and breakfast, just breakfast) or tell them you want it included with your room when you first arrived. There are similar hotels available. The pool/garden area, with the lovely well tended trees and plants was beautiful and a truly idylicWe have just returned from a lovely week at Hotel Neptuno, Tossa de Mar. We also enjoyed the range of nationalities at the hotel including a few Brits, also Spanish, Dutch, French, German & Russians, nearly all families or couples. Yes, it offers wheelchair access and reduced mobility rooms. Review collected in partnership with this hotel, There are more places to choose from in the, Frequently Asked Questions about Hotel Neptuno. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Friendly staff. We particularly enjoyed the reliable boat services on the Lake doing hop on and off and even ventured to the top town of Riva. It's a shame they don't have a pool but otherwise a great hotel. Extremely friendly making it a wonderful place to relax aficionados al golf and. Which overlooked the beach so had breakfast and yes juice in bottles and coffee slightly lacking but you get. Reserving sunbeds was n't supposed to have the pleasure to know that you had a stay... 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